Privacy Policy

Privacy Policy

This Privacy Policy explains how My Store We collects, uses, and shares your personal information when you visit, use our services, or make a purchase from Aurrest.in, or otherwise communicate with us in relation to the Site (collectively, the “Services”).

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not access or use the Services.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with the “Last Updated” date revised accordingly. In certain cases, we may notify you through other means as required by law.

2. Information We Collect

We collect personal information about you in the following ways:

A. Information You Provide to Us

  • Contact Details: Name, address, phone number, and email.

  • Order Information: Billing address, shipping address, payment confirmation, email address, and phone number.

  • Account Information: Username, password, security questions, and related account security details.

  • Customer Support Details: Any information you provide while contacting us for assistance.

B. Information Collected Automatically

When you interact with our Site, we may automatically collect certain information (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

  • Device details (type, operating system, browser)

  • IP address and location (based on IP)

  • Network connection data

  • Pages viewed, clicks, and browsing patterns on our Site

C. Information from Third Parties

We may receive your information from trusted partners such as:

  • Shopify (platform support)

  • Payment processors (e.g., bank/credit card details for order processing)

  • Marketing and advertising partners (to help us promote our products)

3. How We Use Your Information

We use your personal information for purposes including:

  • Order Processing: To process payments, ship products, handle returns, and manage your account.

  • Customer Support: To respond to your inquiries and resolve issues.

  • Marketing: To send promotional messages, special offers, and product updates (only if you have opted in).

  • Security: To detect and prevent fraudulent or malicious activities.

  • Service Improvement: To analyze trends and enhance the user experience.

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve site functionality

  • Analyze website traffic and usage patterns

  • Deliver tailored advertisements

You can disable cookies in your browser settings, but some features of the Site may not function properly. For Shopify’s cookie policy, visit: https://www.shopify.com/legal/cookies

5. How We Share Your Information

We may share your personal information with:

  • Service Providers (payment processors, shipping partners, IT providers)

  • Marketing Partners (to deliver relevant ads and promotions)

  • Affiliates (within our corporate group)

  • Legal Authorities (if required by law or to protect rights and safety)

  • During Business Transfers (e.g., mergers, acquisitions, asset sales)

We do not sell your personal information.

6. User-Generated Content

If you post reviews or other public content on our Site, it will be visible to others. We are not responsible for how third parties use such publicly shared information.

7. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal information.

8. Children’s Privacy

Our Services are not intended for children under 16 years old. We do not knowingly collect personal information from minors. If you believe we have unintentionally collected such data, please contact us to have it deleted.

9. Security and Retention

We implement reasonable safeguards to protect your personal information. However, no system is completely secure.
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Your Rights

Depending on your location, you may have the right to:

  • Access and request details about the personal data we hold on you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Withdraw consent (where applicable)

  • Receive a copy of your data in portable format

To exercise these rights, contact us using the details below. We may need to verify your identity before processing your request.

11. Complaints

If you have concerns about our privacy practices, please contact us first. You may also have the right to lodge a complaint with your local data protection authority.

12. International Data Transfers

If you are located outside India, your data may be transferred and processed in other countries. We take steps to ensure such transfers comply with applicable laws.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:

📧 Email: Aurrestsupport@gmail.com