1. Returns

• We have a 10-day return policy, which means you have 10 days from the date you receive your item to request a return.

• To be eligible for a return, your item must:

  • Be in the same condition as when you received it

  • Be unworn or unused

  • Have all original tags attached

  • Be in the original packaging

  • Include the receipt or proof of purchase

📧 To start a return, email us at: Aurrestsupport@gmail.com

2. Refunds

• Once we receive and inspect your returned item, we will notify you by email if your refund is approved.

• If approved, your refund will be issued to your original payment method within 10 business days.

• Please note:

  • Your bank or credit card company may take extra time to process and post the refund.

  • If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at Aurrestsupport@gmail.com.

3. Non-Returnable Items

• Certain types of products may not be returned, such as:

  • Perishable goods

  • Custom-made items

  • Digital products

  • Gift cards

  • Personal care items (for hygiene reasons)

• Please contact us if you are unsure whether your item can be returned.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us immediately with photos so we can make it right.

5. Exchanges

The fastest way to exchange an item is to return the original item and make a separate purchase for the new one.

Contact Information

📧 Aurrestsupport@gmail.com